All returned parts will be evaluated and must be in new and resale condition to receive credit. Shipping costs are non-refundable.
Seal Kit Returns
Seal Kits must be returned unopened or complete with all seals undamaged within 30 days of receipt of goods. When returning seal kits, include the order # and copy of receipt and return to the return address on the package.
Cylinder and Other Hard Parts Returns
Prior to returning parts for any reason, you must contact our sales department to obtain a Return Merchandise Authorization (RMA) number and the address to send the product to. Returns without a RMA number will not receive credit. The return must be sent back freight prepaid with the RMA number clearly marked on the outside of the package. Cylinder and other hard parts returned after 30 days are subject to a 15% restocking fee. No returns are accepted after 90 days. Returned hydraulic cylinders are subject to an additional $50.00 repainting fee.